krika Terms & Conditions

These Terms and Conditions ("Terms") apply to the use of the krika platform and all its services ("Services"). By accessing the krika website or creating an account, you confirm that you have fully read, understood, and agreed to these Terms.

In these Terms, "krika", "we", and "our" refer to the entity operating the krika platform. "User", "you", or "player" refers to any person using krika's services.

krika is committed to ensuring a safe and fair gaming environment. Our platform uses SSL encryption technology and follows a fair play policy so that every player has an equal opportunity.

2.1 Age Requirement

You must be at least 21 years old to create an account and use gaming services at krika. Minors are strictly prohibited from registering or using the service. krika may request proof of age at any time for verification purposes.

2.2 One Account Policy

Each user may hold only one account. Opening multiple accounts under the same person's name is prohibited. If this policy is violated, all accounts may be closed and all balances may be forfeited.

2.3 Accuracy of Information

All information provided at registration must be truthful, accurate, and up to date. Providing false information may result in account closure and forfeiture of any deposited funds. It is the user's responsibility to notify the support team promptly if any details change.

• A correct full name must be provided.
• An active mobile number and email address must be provided.
• Payment method details used for deposits and withdrawals must be accurate.
• The account holder and the owner of the payment method must be the same person.

3.1 Password Security

You are fully responsible for keeping your account password secure. Your password should not be shared with anyone. If you suspect any unauthorized access, contact us immediately at [email protected] or get assistance through live chat.

3.2 Identity Verification (KYC)

krika conducts a Know Your Customer (KYC) process to ensure safe and transparent gaming. You may be required to submit identity documents in the following situations:

• When making your first withdrawal request.
• If account activity appears unusual.
• For large-value transactions.
• Before bonus processing, if required.

krika reserves the right to put withdrawals on hold until KYC verification is complete. With the customer's cooperation, this process can be completed quickly.

4.1 Deposit Terms

The payment methods currently supported on krika are: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳100 by any method. Successful deposits are reflected in your account instantly.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal requests are typically processed within 15 minutes to 2 hours. Withdrawals can only be made to the same method used for the deposit; withdrawals to third-party accounts are not permitted.

• Account verification must be completed before making a withdrawal.
• Funds earned from a bonus can be withdrawn after the bonus wagering requirements have been met.
• If there is a delay due to a technical issue, please contact customer support.

5.1 Welcome Bonus

New members at krika can receive a welcome bonus of up to 150% on their first deposit, up to a maximum of ৳8,000. For example, depositing ৳1,000 gives a bonus of ৳1,500, bringing the total balance to ৳2,500.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times the bonus amount, and this applies only to the bonus amount — not the combined total of the deposit and bonus. For example: for a ৳1,500 bonus, you must wager ৳1,500 × 25 = ৳37,500 before winnings from the bonus can be withdrawn.

5.3 General Bonus Rules

• Bonuses can only be used to play games on the krika platform.
• Bonuses cannot be transferred to a third party.
• A new bonus may not apply until an existing bonus has been fully used or cancelled.
• krika reserves the right to cancel a bonus at any time without giving a reason, if evidence of misuse is found.
• Each bonus offer may have its own specific terms, which should be read carefully before claiming the offer.

6.1 Fair Play Policy

krika uses audited Random Number Generator (RNG) technology to ensure fair play. Each game outcome is entirely independent and not predetermined. If any player or third party attempts to influence game outcomes through software or any other technology, the account will be closed.

6.2 Betting Limits

Each game has its own minimum and maximum bet limits, which are displayed in the game lobby. If a bonus is active, placing bets outside the set limits while meeting wagering requirements may result in the bonus being cancelled.

6.3 Technical Errors

Any winnings displayed incorrectly due to a software bug or technical malfunction will be considered void. krika reserves the right to recover any funds paid out as a result of a faulty game. A full investigation will be conducted in such cases.

The following activities are strictly prohibited on the krika platform:

• Accessing or using another person's account.
• Playing games using bots, automated software, or any other technological advantage.
• Abusing bonuses, such as repeatedly claiming bonuses through multiple accounts.
• Using the platform for money laundering purposes.
• Disrespectful or threatening behavior toward other players or staff.
• Exploiting game vulnerabilities or bugs for unfair gain.
• Attempting to bypass the platform's security measures.

Involvement in any of the above activities may result in immediate account closure without prior notice, and all deposited and won funds may be forfeited.

8.1 Closure by krika

If evidence of a breach of the Terms is found, krika may temporarily or permanently suspend the account pending investigation. Access to the balance may not be possible while the investigation is ongoing.

8.2 Closure by the User

Any user may request closure of their account at any time by contacting [email protected]. Any pending withdrawals will be processed before the account is closed; however, bonuses subject to wagering requirements will be forfeited.

8.3 Responsible Gaming Self-Exclusion

As part of responsible gaming, users can opt for self-exclusion for a set period of time. For more information, please visit our Responsible Gaming page.

krika firmly believes that gaming should be a form of entertainment. We encourage every player to play responsibly. This platform is for users aged 21 and above only.

If you feel that gaming is having a negative impact on your life, please contact support promptly and seek help from our Responsible Gaming section. krika offers various self-control tools, including deposit limit settings, taking a break, and self-exclusion.

The krika website and all its content — logos, designs, graphics, software, text, and other materials — are the intellectual property of krika or its licensors. Reproducing, distributing, or using any part of this content for commercial purposes without our explicit written permission is prohibited.

The games and related content of third-party game providers (such as Pragmatic Play, Spribe, JILI, PG Soft, etc.) are the intellectual property of the respective providers.

Services on the krika platform are provided on an "as-is" basis. krika will not be liable for the following:

• Loss of a game or session due to internet disconnection.
• Faults in the user's own device or software.
• Delays or failures in third-party payment services.
• Unauthorized use of a user's password or account details.
• Potential financial losses from gaming — there is always a financial risk involved in gaming.

To the maximum extent permitted by applicable law, krika will not be liable for indirect, incidental, or consequential damages.

12.1 Right to Make Changes

krika reserves the right to partially or fully update these Terms at any time. Users will be notified of significant changes as early as reasonably possible. Continued use of the service after updated Terms come into effect will be considered acceptance of the new Terms.

12.2 Contact

If you have any questions or comments about these Terms, please contact our support team. krika's customer support is available seven days a week, 24 hours a day, in both Bengali and English.

• Live Chat: Available 24/7 directly through the platform.
• Email: [email protected]