krika's commitment to responsible gaming
krika believes entertainment is best when it stays in control. We are always here to ensure your safety.
Why is responsible gaming important?
Online gaming is a form of entertainment — just like watching a film or enjoying sports. But like any form of entertainment, it stays enjoyable only when you are aware of your own limits. krika always wants its users to enjoy games in a safe and happy environment.
Responsible gaming means playing in a way where you make the decisions — when to play, how much time to spend, and how much money to use. At krika, we are committed to giving you the tools and information to stay in control, so gaming never has a negative impact on your daily life.
Your protection tools
krika offers several useful features to help you stay in control of your gaming experience.
Set deposit limits
You can set your own daily, weekly, or monthly limit on how much you want to deposit. Lowering a limit takes effect immediately, but increasing it takes some time — this protects you from overspending in a moment of impulse.
Time-out feature
If you feel you need a short break, set a time-out on your account for a specific period (such as 24 hours or one week). During this time logging in will not be possible, giving you the chance to think with a clear head.
Self-exclusion
If you feel you need a longer break, choose self-exclusion. This is a long-term step that completely suspends your account for a set period. To use this option, contact our support team directly.
Age verification
krika has an age verification process for every account. Anyone opening an account must confirm they are at least 21 years old. This is an important step to keep minors protected from gaming.
Budget planning
Before you start playing, set a budget for yourself and stick to it. The minimum deposit at krika is just ৳100, giving you the freedom to start small.
24/7 support
For any question or concern, krika's support team is ready seven days a week, twenty-four hours a day. Get assistance in both Bengali and English via live chat or email. Email: [email protected]
Warning signs of problematic gaming
If you notice any of the following in your own life or in someone close to you, it may be a sign that gaming habits need more attention.
- You are spending more than your budget and playing more to try to recover losses.
- You want to stop gaming but keep failing, or keep telling yourself "just a little more" and carrying on.
- You are spending most of your time gaming and drifting away from family, friends, or work.
- Losing in a game is causing you stress, anxiety, or mood swings.
- You are taking on debt or dipping into savings to fund your gaming.
- You are hiding the truth from family about how much you are gaming or how much you have lost.
5 steps to stay safe
Following these five simple steps will keep gaming a fun and controlled experience at all times.
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1
Set your budget first
Decide how much you are willing to spend before you start playing. Only deposit an amount that, if lost, will have no impact on your daily life.
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2
Stick to a time limit
Set a time limit for each gaming session. Set an alarm on your phone and log out when the time is up, no matter what.
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3
Accept losses
Losing is a normal part of gaming. Do not try to bet more to win back lost money — that is where the problems start.
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4
Take regular breaks
Do not play for long stretches without a break. Take a few minutes every hour — get up, walk around, have a glass of water.
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5
Seek help when needed
Feeling like you are losing control? Contact krika's support team or enable self-exclusion on your account. Asking for help is a sign of strength, not weakness.
Protecting minors
krika is a platform for adults only. We firmly believe that no one under the age of 21 should be allowed to take part in gaming.
If there are children or teenagers in your home, make sure they cannot access your device or account. Use a password or biometric lock on your device and always log out after a gaming session.
If you suspect a minor is using your account, change your password immediately and notify our support team. We will take the necessary steps.
For ages 21 and above only.
Need help? We are here
Live Chat
krika's live chat service is available seven days a week, 24 hours a day. Talk to us in Bengali and someone from our team will be right there with you.
Email support
To share more details or request self-exclusion, email us at: [email protected] — support is available in both Bengali and English.
Enjoy safely
When you play responsibly, every gaming moment is enjoyable. Log in to krika today or explore our various game sections.